Ask for something

When a search doesn't find what you need, ask for it.

1. Go to Requests and tap Ask for something (or Not what you need? under a search).
2. Choose What kind of work, then say In a few words what you need, with Details if it helps, When, and a Budget if you have one. Read the label from a photo adds the brand and model it reads to your details, for you to check.
3. Add up to 4 Photos: what needs doing, a label or a model number.
4. Pick your Address. Providers see only the town until you choose one of them.
5. Under Who to ask, tick the providers you want, or choose Anyone who fits can see it and answer.
6. Tap Send the request.

You'll hear when an answer comes. A request stays open for 14 days.

Who fits

whodo suggests providers who do that kind of work near you, best first: those whodo checked, then rated, then nearest. Where the work requires a licence in your province, only providers whose licence whodo checked can see it.

Credentials

Some work can call for a credential in your province (for example a gas fitter's licence, sometimes required for heating work). The request page lists them, and each provider shows its own label:

• Checked with the date whodo checked it;
• Waiting to be checked;
• Expired with the date;
• Not on whodo: they haven't added one.

Tick Only ask providers whose credential whodo checked to ask only those. Without it, whodo shows what it knows and you decide.

Tick Only ask providers whose liability insurance whodo checked to ask only providers who sent whodo their liability insurance and whodo checked it. They show Insured in the list.

Compare and choose

Answers appear side by side: the price (or a range), when they can do it, their rating, their credentials and their note. Tap Choose them on the one you want: it becomes a job with that provider, and you keep talking in its conversation. The others are told they weren't chosen.

Paying is between you and the provider, as with any job.

Changing your mind

While it's open you can add or remove photos. Tap I don't need it any more to close it; nobody can answer after that.

Privacy

Your street and your photos are seen only by you and the providers who see your request. After you choose one, they see your address so they can come.