Something went wrong
How to report a problem with an order, a job, a booking or a deal.
First, write to the other side. Most problems are fixed with one message.
Still not fixed?
- Open the order (or job, booking or deal).
- Tap Report a problem.
- Say what happened. Add photos if they help.
The other side has 2 days to answer. They can offer a fix (like a refund or a redo). You can accept it.
No answer, or no deal?
Tap Ask whodo to look into it. We read everything and suggest a fair fix.
whodo doesn't hold anyone's money. Refunds are between you and the other side.
Something on whodo itself isn't working?
A button does nothing, a page looks wrong, you're stuck: tap Something's not right (in the menu at the top, or at the bottom of a shop's page). Say how much it's in the way and what happened. We read every one.
Still stuck? Write to us: [email protected] ·