Messages and orders in chat
Answer customers and send them an order to accept.
Go to Messages. Customers write from their order or the Ask us a question button on your shop page.
Send an order in chat
- In a conversation, type /order.
- Pick the items and a pickup time.
- Send it. The customer taps Accept and order.
Quick buttons
Above the message box you'll see buttons for the order you're talking about: Mark ready, Record a payment, Change pickup time.
Saved replies
Answer the same questions faster: open Saved replies and add your own.
Who's here
A green dot next to a customer means they have whodo open right now.
Still stuck? Write to us: [email protected] ·