Campaigns and automatic reminders

Go to Marketing → Campaigns. Only people who followed you and confirmed it get campaigns. Each gets your words in their language, by email and in whodo, with your address and a one-click unsubscribe added below.

A new campaign

1. 1. Who: Everyone who follows you, Repeat customers (2 orders or bookings or more), Customers in the last 60 days, Customers not seen in 60 days or more, or Customers who bought a certain product. It says how many people it reaches.
Tagged some customers (on their page in Customers)? Customers with a tag sends to those with one tag (Tag).
2. 2. Your message: a Kind (Special offer, Seasonal reminder, Something new, Checking in), the Subject and the Message. Tick Also in French (French-speaking followers get this) to add Subject in French and Message in French. Add a Discount code (optional) if you have one (see Discount codes and gift cards).
A photo at the top (optional): one of your product photos, shown at the top of the email.
With a discount code chosen, tick Give each person their own code, used once, good for and set the days: each person gets their own code for that discount ("K7Q2M-X4P9A"), used once, ending that many days after it's sent. The shared code itself stops working at checkout while it's used this way, so it can't be passed around. Automatic reminders have it too: a birthday treat good for the week.
3. 3. How it will look: the email as they'll get it. Send me a test copy sends one to you.
4. 4. When: Send now, or At a time (Date and time).
5. Tap Send the campaign (or Schedule it).

Your campaigns lists each one with what it brought: sent, clicks, orders and bookings. A scheduled one can be called off (Call it off).

Nobody gets more than a few campaigns a week from all of whodo together; people over that are left out, and the list says how many.

Automatic reminders

Under Automatic reminders, switch one on and whodo writes on the right day, to followers who agreed, in their language:
- Seasonal: once a year, on a day you pick (Month, Day), to everyone who follows you.
- Your usual?: some Days after their last order, if they haven't ordered since.
- Follow-up: some Days after the visit or pickup.
- Birthday: on the day, to each follower who shared their birthday with you (month and day, never the year; they do it with Share my birthday in their own list). A February 29 birthday gets it on February 28 in other years.

Tap Set up, write the words, tick Send this reminder and Save. Each shows On or Off. A reminder needs its words before it can be on.

Come-back reminders ("time for your yearly cleaning") are set on each visit: see Calendar and bookings.

Not there?

Campaigns come with some plans: the Plan page says which. While whodo is still opening them, the page says Campaigns aren't open here yet.