← All help

Repeat orders

Customers can get a product in every pre-order, or every 2nd, 3rd or 4th. Their order is placed for them each time.

Go to Repeat orders (under All tools).

  1. Under Products people can get in every pre-order, tick the ones you offer this way. They show Repeat order on your pre-order pages.
  2. On each pre-order that should take them, open Repeat orders and waitlist and tick Add repeat orders to this pre-order.

A customer taps Repeat order: get it in every pre-order on your pre-order page, chooses How often and How many, and taps Start my repeat order.

When a pre-order opens

A few minutes after it opens, each customer's order is placed for them: Baker's choice and the first pickup time with room. They get the confirmation and how to pay, like any order, and can change it on the order page or by writing to you. These orders count toward your plan's monthly orders.

The list

Repeat orders shows who, what, how often, since when and the last pre-order. Customers can skip one, pause or stop from their link. You can stop someone's repeat order too: they get an email. Orders already placed stay.

Still stuck? Write to us: [email protected] ·